"Waiting Tables, Making More Money" by Dan Longton is a must-read for anyone in the hospitality industry aspiring to enhance their service skills and maximize their earnings. This insightful book provides practical strategies and a wealth of tips that enable waitstaff to improve their efficiency, customer satisfaction, and ultimately, their income.
Dan Longton, with extensive experience in the restaurant sector, shares actionable advice that helps waitstaff understand the critical components of customer interaction and service excellence. From body language nuances to effective communication tactics, each chapter is tailored to equip servers with the knowledge to stand out and succeed in a competitive market.
The book not only focuses on service techniques but also delves into developing a positive mindset, managing high-pressure environments with ease, and creating memorable dining experiences for guests. With real-life examples and easy-to-implement steps, "Waiting Tables, Making More Money" is both an educational and motivational read for those looking to thrive in their hospitality careers.