Refund Policy

Our #1 priority is ensuring all our customers have a positive experience with us.

Please reference the chart below for our refund policy. In general, if you are unsatisfied with your magazine within 6 months of purchase, you may cancel and receive a pro-rated refund for undelivered/unfulfilled issues.

Single issue digital orders will not be refunded unless you cancel your order on the dashboard within minutes of placing it. Once the digital magazine has been fulfilled and added to your Zinio or Magzter account, it is considered "delivered" and no refund will be issued.

No refunds will be issued for orders older than 6 months for any reason.

¹ A substitution may be available but is not guaranteed.

Orders that have received cash back, rebate, virtual currency, or any other reward are exempt from the policy above and are not eligible for a refund for any reason.

ZINIO Unlimited:
After any trial period, you will be billed $8.99 each month. Once billed, your access will continue until the end of the then-current subscription period and no refunds will be offered.

Magzter Gold:
Monthly Subscription - You will be billed $9.99 each month. Once billed, you will have a 7-Day No Questions Asked Refund Guarantee and your access will continue until the end of the then-current subscription period. After 7 days, no refunds will be offered.

Annual Subscriptions - You will be billed the then cost of annual subscriptions which range from 1-3 years. Once billed, your access will continue until the end of the then-current subscription period. You will have a 7-Day No Questions Asked Refund Guarantee. After 7 days, no refunds will be offered.

Books Refunds & Returns:
If you have an incomplete, incorrect, or damaged book shipment, please contact our Customer Care team here before proceeding with the return.

DiscountMags values your satisfaction. If you are not satisfied with your Book purchase, you may return such Book(s) for a refund of the purchase price of the Book(s) plus any applicable taxes to your original form of payment so long as you understand:

1. You must notify DiscountMags within thirty (30) days of the delivery date of the book order.
2. The Book(s) must be returned in their original condition; shrink-wrapped Books must be unopened and unused.
3. Shipping fees will not be refunded.
4. Customers will be required to arrange for and cover the costs of shipping back returned Book(s) and must use a method of shipping that includes tracking.
5. We reserve the right to charge a processing fee for excessively large orders or repeat returns by the same customer.

Miscellaneous Goods Refunds & Returns:
If you have an incomplete, incorrect, or damaged miscellaneous goods shipment, please contact our Customer Care team here before proceeding with the return.

DiscountMags values your satisfaction. If you are not satisfied with your miscellaneous goods purchase, you may return such miscellaneous goods for a refund of the purchase price of the miscellaneous goods plus any applicable taxes to your original form of payment so long as you understand:

1. You must notify DiscountMags within thirty (30) days of the delivery date of the miscellaneous goods order.
2. The miscellaneous goods must be returned in their original condition; shrink-wrapped miscellaneous goods must be unopened and unused.
3. Shipping fees will not be refunded.
4. Customers will be required to arrange for and cover the costs of shipping back returned miscellaneous goods and must use a method of shipping that includes tracking.
5. We reserve the right to charge a processing fee for excessively large orders or repeat returns by the same customer.