- Listening--Listen to build trust, which can change hearts and minds and allow for something new to emerge.
- Holding the urgency--Accept that even in moments of crisis you can move only at the speed of trust instead of rushing into action.
- Sharing the agency--Create an inclusive environment where everyone can lead.
- Healing democracy--Build bridges that allow marginalized people to participate.
- Maintaining curiosity--Be inspired by nontraditional sources.
Using dozens of examples--prison reform in England, urban development in Venezuela, healthcare in the Navajo Nation, early childhood education in New York, and many more--The Slow Lane shows how, by following the principles taught in this book, readers can create lasting change.