- Why emotional intelligence is the cornerstone of developing the skills required to positively influence other people as a leader Real life case studies that highlight the efficacy of implementing the 8 disciplines How the biological perspective and bias trifecta can unknowingly cause us to make decisions based on incomplete interpretations Why retroactive interference is the primary influencer of after-the-fact experiences on our memory The three ways to effectively influence other human beings via language, behaviors, and incentives How to utilize the hourglass model to optimize culture, vision, and strategy by collecting key information from the larger system within your organization
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