Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn't in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You'll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.
- Explore different bot use-cases and design best practices
- Understand bot anatomy--such as brand and personality, conversations, advanced UI controls--and their associated design patterns
- Learn steps for building a Facebook Messenger consumer bot and a Slack business bot
- Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots
- Design and prototype your first bot, and experiment with user feedback