Can we collaborate more effectively?

Information – sharing can benefit businesses of all sizes. Darien Graham-Smith discovers a new way of working

Darien Graham-Smith

As a company grows, individuals tend to develop specialist roles and knowledge. The result can be that vital data and experience ends up locked away on individual devices and in individual heads. A smart approach to collaboration can reduce the bottlenecks of knowledge and expertise in your business, and help your staff work more effectively. The benefits of collaboration “When you shift to more collaborative ways of working, the biggest thing you gain is time,” explained Pete Tomlinson, product director at Eclipse Internet, one of a handful of Office 365 partners. “Employees waste time reinventing the wheel, because they don’t know that someone else already has the solution. “The second thing is customer responsiveness. When a customer calls, you can give them a better, faster answer if you have access to all…

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PC Pro (Digital) - 1 Issue, July 2015

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