What talks on experience design do you recommend? Yassin Dotson, Chesham, UK
Airbnb: Handcrafted Strategy
TL: I can’t recommend this podcast with Brian Chesky, co-founder and CEO of Airbnb, highly enough (bit.ly/2lWDmx2). The part where he describes how the company created Airbnb Experiences is textbook working back from the ideal customer journey and then switching to a scaling mindset.
Spotify Engineering Culture
Two videos here from Henrik Kniberg on Spotify’s engineering culture, which explain the oft-discussed ‘squad approach’ and the less talked about ‘autonomy versus alignment maturity’ model (youtube.com/watch?v=Yvfz4HGtoPc and youtube.com/watch?v=vOt4BbWLWQw.
UX Strategy: Thinking and Doing
In Foolproof’s own video podcast on experience design and strategy (bit.ly/2ml106V), I talk to design leaders such as Paul Bryan, Pam Pavliscak, Jim Kalbach, Ronnie Battista and Jaime Levy about design, business strategy, organisational…
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net (Digital) - 1 Issue, December 2019