Out-of-bundle rates: Daylight robbery

When a cellphone user finishes their data bundle, the subsequent fees that cellular companies charge on additional data used are exorbitant. This hurts the poor the most.

Lloyd Gedye

earlier this year, I was involved in an argument with a sales representative from my mobile operator. My cellphone bill was significantly higher than the standard monthly cost of my package and I wanted to know why. As was explained to me, my data bundle had expired a few days before the end of the month, with no notification from my service provider, and the measly few megabytes (megs or MB) of data that I had used in those few days had been billed at an out-of-bundle rate. “You mean to tell me that those few megs of data cost that much?” I asked the sales representative. He nodded. “Why didn’t you warn me that I was being charged out of bundle?” He replied: “You never asked for us to notify you,…

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Finweek - English (Digital) - 1 Issue, 19-oct-17

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