Finweek - English (Digital)

Finweek - English (Digital)

1 Issue, 19-oct-17

It’s still a man’s world

Women’s earning and spending power is increasing, but not their financial confidence. Where does the problem lie?
It’s still a man’s world
in a consumer survey by the Boston Consulting Group (BCG) of 12 000 women from 21 countries, 73% of respondents said they were unhappy with the level of service offered by their financial provider and 71% were unhappy with the product offering. The majority of women surveyed believe that their gender was a key factor in the way they were negatively treated, citing that they had been met with disrespectful attitudes, condescension and been offered “onesize- fits-all” solutions, among other issues. While the 2017 Old Mutual Saving & Investment Monitor (Monitor) didn’t measure South African women’s current level of satisfaction with local providers, research shows that women continue to doubt their own ability to transact with their banks or financial advisers on equal terms. When asked to rate their ability to make good…
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Finweek - English (Digital) - 1 Issue, 19-oct-17

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