- The truth about difficult conversation.
- Tips for handling difficult conversations
- Things that you have to prepare before going into a conversation
- Be sure about the issue at hand.
- Properly manage emotions.
- Be silent conformably.
- Preserve your relationship.
- Ensure consistency.
- Grow your conflict resolution skill and candid approach to a difficult conversation.
- Factors that make a conversation difficult.
- Important skills and responses during difficult conversations.
- So much, much more information in this book about difficult conversations.
- People who have problems communicating with difficult people in their lives.
- Those who want to learn how to manage a difficult situation and difficult people.
- Those who want to learn more about the cause and effect of difficult conversations.