This book covers the fundamental elements to customer experience management in a profession that has many advanced concepts. It is intended for the beginner in that sense and it intended to provide the reader with basic best practices in CX
Book
CX-PRO: A Practical Guide for the New Customer Experience Manager
by Karl Sharicz
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Paperback
$29.99
This book covers the fundamental elements to customer experience management in a profession that has many advanced concepts. It is intended for the beginner in that sense and it intended to provide the reader with basic best practices in CX
Paperback
$29.99