Term

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.

Be My Guest: English for the Hotel Industry

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Literary Collections

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Study Aids

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True Crime

Young Adult Fiction

Young Adult Nonfiction

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Auto & Cycles

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Business & Finance

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Children's

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Computer & Electronic

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Entertainment & TV

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Family & Parenting

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Food & Beverage

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Men's

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Value Bundles

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