The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture Paperback $29.95
Vol. 4 - Support and Service Delivery: Sops for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups Paperback $39.95
Vol. 1 - Front Office Mastery: Sops for Office Management, Finances, Administration, and Running Your Company More Efficiently Paperback $39.95
Vol. 3 - Running the Service Department: Sops for Managing Technicians, Daily Operations, Service Boards, and Scheduling Paperback $39.95
Vol. 2 - Employees and Internal Processes: Sops for Hiring, Employee Evaluations, Team Management, and More Paperback $39.95
Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30Days Paperback $29.95
The Nonfiction Book Publishing Plan: The Professional Guide to Profitable Self-Publishing Paperback $19.99
Project Management in Small Business - How to Deliver Successful, Profitable Projects on Time with Your Small Business Clients Paperback $29.95
