Words of Power: A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals: Special Edition Paperback $16.95
Grace Under Fire: Skills to Calm and De-escalate Aggressive & Mentally Ill Individuals (For Those in Social Services or Helping Professi Hardcover $39.95
The Thin Blue Lifeline: Verbal De-escalation of Aggressive & Emotionally Disturbed People: A Comprehensive Guidebook for Law Enforcement Offic Hardcover $39.95
The Coordinator: Managing High-Risk High-Consequence Social Interactions in an Unfamiliar Environment Hardcover $39.95
Shapeshifting for Law Enforcement CNT/HNT: Effective Scenario Training for Crisis/Hostage Negotiation Teams Hardcover $52.95