- An overview of Emotional Intelligence
- A 30-item assessment of Emotional Intelligence skills
- Scenarios to illustrate each of five dimensions of Emotional Intelligence
- Exercises and activities for experiential learning
- Over fifty practical, easy-to-implement techniques to enhance EI skills
- Action Plan guide to chart a path toward greater well-being and connection with others
What you'll learn:
- Become more aware of the role that emotions play in everyday experience, in both the personal and professional aspects of your life
- Be better able to identify your own emotions and plan how to manage them
- Learn techniques to become more adept at reading emotional cues in others to build productive teams and support networks
- Be more able to positively influence others by changing the way you interact with them
- Become more aware of the importance of building and maintaining your resilience despite the stresses that are part of any workplace and an inevitable aspect of all our lives
- Connect EI skills to the development of self-compassion, compassion for others, and global compassion
- Create an action plan for improving your own EI skills