General

Store Design and Visual Merchandising: Creating Store Space That Encourages Buying

Paperback

$21.99

The Antisocial Network: The Gamestop Short Squeeze and the Ragtag Group of Amateur Traders That Brought Wall Street to Its Knees

Paperback

$19.99

Start with the Story: Brand-Building in a Narrative Economy

Hardcover

$24.99

Design for How People Think: Using Brain Science to Build Better Products

Paperback

$55.99

Happy Money: The Science of Happier Spending

Paperback

$18.99

Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses

Paperback

$41.99

The Long Tail

Paperback

$19.99

Quantum Marketing: Mastering the New Marketing Mindset for Tomorrow's Consumers

Hardcover

$27.99

The Hidden Persuaders

Paperback

$16.95

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Paperback

$18.99

Oversubscribed: How to Get People Lining Up to Do Business with You

Paperback

$24.99

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Paperback

$26.99

Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

Paperback

$17.95

Beyond Piggly Wiggly: Inventing the American Self-Service Store

Paperback

$34.96

The Trade Me Project: How a Bobby Pin Became a House

Hardcover

$24.99

Larceny in the Aisles

Paperback

$15.99

The Brain Audit: Why Customers Buy (and Why They Don't)

Paperback

$39.95

Misbehaving: The Making of Behavioral Economics

Hardcover

$35.00

Nudge

Hardcover

$28.00

Dollars and Sense: How We Misthink Money and How to Spend Smarter

Paperback

$17.99