Customer Relations

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Build Your Community: Turn Your Connections Into a Powerful Online Community Subscription

Build Your Community: Turn Your Connections Into a Powerful Online Community

Paperback

$26.99

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits Subscription

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Paperback

$19.99

Make Your Own Waves: The Surfer's Rules for Innovators and Entrepreneurs Subscription

Make Your Own Waves: The Surfer's Rules for Innovators and Entrepreneurs

Paperback

$19.99

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business Subscription

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business

Paperback

$19.99

Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever Subscription

Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever

Paperback

$19.99

Customer Loyalty: How to Earn It, How to Keep It Subscription

Customer Loyalty: How to Earn It, How to Keep It

Paperback

$22.95

You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work Subscription

You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work

Paperback

$16.95

Checking In Subscription

Checking In

Hardcover

$31.95

Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management Subscription

Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management

Paperback

$29.99 ~~$32.99~~

From Like to Love: Inspiring Emotional Commitment from Employees and Customers Subscription

From Like to Love: Inspiring Emotional Commitment from Employees and Customers

Hardcover

$26.38

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Subscription

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Paperback

$18.00

The Connected Company Subscription

The Connected Company

Paperback

$29.99

Selling with Integrity: Reinventing Sales Through Collaboration, Respect, and Serving Subscription

Selling with Integrity: Reinventing Sales Through Collaboration, Respect, and Serving

Paperback

$24.00

The 10-Second Customer Journey: The Cxo's Playbook for Growing and Retaining Customers in a Digital World Subscription

The 10-Second Customer Journey: The Cxo's Playbook for Growing and Retaining Customers in a Digital World

Hardcover

$33.99

Let's Talk Dog Business Strategy: The Dog Trainer's Guide to Ideal Clients, More Money and Freedom Subscription

Let's Talk Dog Business Strategy: The Dog Trainer's Guide to Ideal Clients, More Money and Freedom

Paperback

$17.99

The Use of Artificial Intelligence in Digital Marketing: Competitive Strategies and Tactics Subscription

The Use of Artificial Intelligence in Digital Marketing: Competitive Strategies and Tactics

Hardcover

$263.89

Long Term Care Customer Service Participant Resource Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Subscription

Long Term Care Customer Service Participant Resource Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone

Paperback

$19.95

Customer Experience Essentials: A Comprehensive Guide To CX Subscription

Customer Experience Essentials: A Comprehensive Guide To CX

Paperback

$9.99

Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field e Subscription

Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field e

Paperback

$21.95

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs Subscription

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Hardcover

$32.00

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