4. When Your Employee Tells You They’re Burned Out

→ by NOÉMIE LE PERTEL

AMID RECORD-BREAKING JOB turnover (50.5 million Americans left their jobs in 2022), more and more leaders have been feeling pressure to pay attention to the well-being of their workforce. These days, many professionals—one Deloitte study puts the number at 77%—have experienced burnout at their current job. When an employee comes to you expressing burnout concerns, it can feel challenging to know whether—or how—to deal with it. Lacking training in well-being, many managers don’t know how to respond in the moment, much less how to address the systemic drivers of burnout. This may prompt leaders to suggest traditional Band-Aid approaches, such as recommending some time off, an afternoon yoga class, or better time-management skills. While these may be helpful for releasing stress, they’re unlikely to address the root causes of burnout, such as…

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Harvard Business Review Special Issues (Digital) - 1 Issue, Spring 2024

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