Y.K. Koo

“Our team responded immediately to the situation in Chennai” Y.K. Koo, the new Managing Director of Hyundai Motor India, talks to Chanchal Pal Chauhan about the initiatives that kept both its factories in Chennai up and running during the massive floods. How did Hyundai manage to counter the massive flooding in Chennai? The floods were an unforeseen calamity. But our team (on December 8) responded immediately to keep the assembly operations unaffected. Besides, we placed 17 emergency road service vehicles and 30 flatbed trucks for towing operations, apart from having 300 technicians working at multiple shifts to assist stranded vehicles. We also activated a toll free number for vehicle owners. How were the intricate spare parts supplies managed? Our spare parts supplier, MOBIS, was equally up to the challenge, by prioritising orders for all spare parts…

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Business Today (Digital) - 1 Issue, February 28, 2016

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