The Best Laid Plans

The old saying that no one plans to fail, but many fail to plan is true. However, in the complex and ever-evolving field of IT, sometimes all the planning doesn’t guarantee success.

Ken Hess

I live by a few basic laws, one of which is, “Everything works on paper.” Sometimes, all the IT governance and change control that an Information Technology Infrastructure Library-(ITIL) and agile-trained project manager offers isn’t enough to deal with all the contingencies of system administration. The number of variables is too great. Sometimes, the number of dependencies is overwhelming to the point of boggling the most spotless of minds. Sometimes people make mistakes. Still, we march forward with the zeal and determination of a true warrior, never admitting defeat, googling until our fingers are sore, reading forums until our eyes bleed, and arguing our points in a few subreddits for good measure. In the early days of the pre-Google Internet, I was updating systems one starry evening, hopped up on…

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ADMIN Network & Security (Digital) - 1 Issue, July/August 2024

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